Privacy Policy

Effective Date: March 31, 2025

1. Introduction

Welcome to Liyana Travels Ltd. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect the data you provide when using our services.


2. Information We Collect

We may collect the following types of personal information.

  • Contact Information: Name, phone number, email address, and mailing address.
  • Identification Details: Passport numbers, national ID numbers, and other government-issued identification.
  • Payment Information: Credit/debit card details and billing information.
  • Travel Preferences: Accommodation choices, dietary requirements, and special requests.
  • Technical Data: IP addresses, browser type, operating system, and browsing behavior on our website.
  • Location Data: Geographical location information when accessing our services.


3. How We Collect Information

We collect personal information through:

  • Direct Interactions: When you book travel services, create an account, or contact us.
  • Automated Technologies: Cookies and similar tracking technologies that collect technical data about your equipment and browsing actions.
  • Third Parties: Business partners, sub-contractors in technical services, payment services, and analytics providers.


4. Use of Your Information

We use your personal information to:

  • Provide Services: Process bookings, manage reservations, and facilitate travel arrangements.
  • Communication: Send booking confirmations, updates, and customer service communications.
  • Personalisation: Tailor our services to your preferences and provide personalisd recommendations.
  • Marketing: Send promotional materials and newsletters, with your consent.
  • Legal Obligations: Comply with legal requirements and protect our legal rights.


5. Sharing Your Information

We may share your personal information with:

  • Service Providers: Airlines, hotels, car rental companies, and other travel-related entities to fulfill your bookings.
  • Business Partners: Trusted partners for marketing and promotional purposes, with your consent.
  • Legal Authorities: Regulatory bodies, law enforcement agencies, or other third parties as required by law.


6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.


7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your information is no longer needed, we will securely delete or anonymise it.


8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information.

  • Access: Request a copy of the data we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal information.
  • Objection: Object to the processing of your data for certain purposes.
  • Restriction: Request the restriction of processing your personal information.
  • Portability: Request the transfer of your data to another service provider.

To exercise these rights, please contact us using the details provided below.


9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more information, please refer to our [Cookie Policy].


10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.


11. International Data Transfers

As a global company, we may transfer your personal information to countries outside of your jurisdiction. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.


13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:


Liyana Travels Ltd

The Trampery Fish Island Village,

13 Rookwood Way,

London, E3 2XT

United Kingdom


Email: sales@liyanatravels.co.uk

Phone: +44 20 3576 4476


By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your personal information as described herein.